1. Introduction
QUFO respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains the types of information processed through QUFO, why that information is processed, how it may be shared, and the choices and rights available to individuals.
2. Information We Collect
Account information
When you register for QUFO, we may collect information such as your name, email address, account credentials, and related profile information.
Business information
We may collect information about the business or organization associated with your workspace, including business name, contact information, address, and business settings.
Information entered into your workspace
QUFO processes information that users enter while using the service, including customer details, quotations, jobs, notes, payment records, tracking updates, and related business records.
Technical information
We may process technical information needed to operate and secure the service, such as IP address, browser or device information, login activity, error information, and security logs.
3. How We Use Information
We may use information to:
- Provide and maintain the QUFO service.
- Create and manage user accounts and workspaces.
- Process quotations, jobs, payments, and tracking information.
- Authenticate users and protect account security.
- Provide customer support.
- Improve performance, reliability, and functionality.
- Detect misuse, fraud, or security threats.
- Comply with legal and regulatory obligations.
- Communicate important account, service, security, or subscription information.
4. Business Customer Data
Businesses using QUFO may enter personal information relating to their own customers, employees, suppliers, or other contacts.
The business using QUFO generally determines why this information is collected and how it is used for its business activities.
QUFO processes this information as necessary to provide the platform and related services to that business.
5. Legal Basis and Privacy Principles
Where applicable, personal information is processed according to appropriate legal grounds and principles including transparency, legitimate purpose, and proportionality.
Depending on the circumstances, processing may be necessary to provide the service, perform a contract, comply with legal obligations, protect legitimate interests, or occur with appropriate consent.
6. How Information May Be Shared
QUFO does not sell your personal information or your business customer data.
Information may be shared with trusted infrastructure or service providers where reasonably necessary to operate QUFO, such as hosting, database, email, storage, security, monitoring, or payment services.
We may also disclose information where required by law, legal process, or reasonably necessary to protect users, QUFO, or others from fraud, abuse, security threats, or unlawful activity.
7. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes described in this Policy, to provide the service, maintain legitimate business records, resolve disputes, or meet legal obligations.
Retention periods may differ depending on the type of information and the reason it is being processed.
8. Security
QUFO uses reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
No online system can guarantee absolute security, and users are also responsible for protecting their account credentials and devices.
9. International Processing
QUFO may use infrastructure or service providers located in countries different from the country where you or your customers are located.
Where information is transferred or processed internationally, we take reasonable steps intended to protect it in accordance with applicable legal requirements.
10. Your Privacy Rights
Depending on applicable law and your relationship with QUFO, you may have rights regarding your personal information, including rights to be informed, request access, request correction, object to certain processing, or request deletion or blocking where applicable.
If your information was provided to QUFO by a business that uses our platform, you may need to contact that business first because it may control how your information is used.
11. Cookies and Similar Technologies
QUFO may use cookies or similar browser technologies that are necessary for authentication, security, preferences, and basic operation of the service.
If optional analytics or marketing technologies are introduced, this Policy and any required consent controls may be updated accordingly.
12. Children's Privacy
QUFO is intended for businesses and professional users and is not designed as a service directed toward children.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, practices, or legal obligations change.
The latest version will be published on this page with an updated revision date.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:
QUFO
Website: qufo.im
Email: support@qufo.im